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TERMS & CONDITIONS

ST GEORGE’S DAY 2024 FREE PINT PROMOTION - TERMS AND CONDITIONS

1.    The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX. 
2.    Eligibility: This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over. 
3.    Offer details: Your single use voucher entitles you to a free drink at participating venues. Excludes other offers and cannot be used in conjunction with any other offers. 
4. Participating venues can be found here. Please note that Urban Reef is not included.
5..    Drinks included are: 175ml glass of house wine, half pint or pint of Spitfire Lager,16oz coke, diet coke, coke zero & lemonade, 330ml Kingsdown still and sparkling water. Vouchers are valid from Monday 22 April 2024 – Friday 26 April 2024 inclusive.
6.    Only one voucher will be received and redeemable per person. Only one voucher may be used per transaction. 
7.    Promoter is not responsible for emails not received for whatsoever reason.
8.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions. 
9.    Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.
10.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
11.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value. 
12.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (eg. Proof of date of birth customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification. 
13.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
14.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
15.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
16.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
17.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all of our emails.
18.    For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy

Majestic Wines x The Open ticket prize draw - terms and conditions


1.    This Promotion is only open to legal residents of United Kingdom aged 18 or over, excluding employees of Shepherd Neame Limited, employees of Majestic, their families, agents or anyone else professionally connected with this Promotion. Proof of age will be requested.
2.    Promotion Period: The promotion will run from 30 April 2024 – 24 June 2023 inclusive.
3.    Purchase necessary. Proof of purchase will be requested. Internet access, QR scanning phone, valid email address and phone number required.
4.    To enter: Purchase 1x 24x330ml box of Singha at a Majestic store during the Promotional Period, scan the Singha Prize Draw QR code available in Majestic Wines stores, online at www.majestic.co.uk or on a Majestic eCRM email. Enter requested details (first name, surname, date of birth and email address), and submit during Promotional Period. For the avoidance of doubt, no entries will be counted before or beyond the competition period.
5.    Participating sites: https://www.majestic.co.uk/stores 
6.    Multiple entries permitted throughout the Promotional Period.
7.    The Prize: 5 winners will receive two tickets to The Open at Royal Troon. 
8.    Additional Prize details:
The winner and their guest must be available to attend The 152nd Open at Royal Troon Golf Club, Craigend Rd, Troon KA10 6EP. Tickets are valid for admission to The Open at Royal Liverpool on date shown only. 
9.    Prize is as stated and cannot be transferred, sold or exchanged. There is no cash alternative.
10.    The Prize is awarded to the entrant and entrant may choose who they take with them.
11.    For the avoidance of doubt, the Prizes does not include travel, transportation,  beverages, meals, souvenirs, gratuities, excursions and attractions or any other costs of a personal nature that are not explicitly set out in these terms and conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
12.    In the event of unforeseen circumstances the Promoter reserves the right to substitute the Prizes for an alternative of equal or greater value.
13.    Winner Selection: All valid entries received by the Promoter during the Promotion Period will be entered into a Prize Draw to be conducted before 28 June 2024.
14.    Winner Notification: The Provisional Winners will be contacted via the email address provided on entry within 2 working days of the Prize Draw and will be asked to provide evidence of identity and proof of purchase, plus acceptance of the prize within 5 days of initial contact. If contacted, the winner will be provided with details on how to claim the Prize. In the event a winner does not respond to communications within the 5 days of initial contact, the Promoter reserves the right to disqualify that winner and allocate that prize to an alternate winner selected in the same manner.
15.    Prize Delivery: tickets will be sent to the email address provided by the winner no later than 10 July 2024.
16.    Competition entrants agree to be bound by these terms and conditions and by any other requirements set out in the associated promotional material.
17.    All entries must be made by the entrant themselves.  Bulk entries made from trade, consumer groups or third parties will not be accepted.  Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted.  If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant’s entries into the draw in a way that is not consistent with the spirit of the promotion, that entrant’s entries will be disqualified and any Prize award will be void.
18.    To the extent permitted by law, the Promoter shall not be liable to the winners for any loss or damage whatsoever caused (whether in contract, tort (including (without limitation) negligence), statutory duty or otherwise) arising out of or in connection with the Prize draw and Prize, provided that nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence or any other liability which cannot be limited by law.
19.    No responsibility is accepted for entries lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.
20.    Winners may be requested to participate in reasonable publicity arising from the promotion.
21.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the promotion.
22.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
23.    By entering this promotion, all participants will be deemed to have accepted and be bound by these terms and conditions.
24.    This promotion is governed by English Law and participants submit to the exclusive jurisdiction of the English courts.
25.    Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, ME137AX.
26.    This Promotion is in no way sponsored, endorsed, administered by or associated with Meta.
 

SPRING MENU FREE PUDDING - TERMS AND CONDITIONS

Promotion Period: The promotion will run from Tuesday 19th March – 27th April 2024 inclusive.

1.    The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX.

2.    Eligibility: This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over.

3.    Offer details: Voucher entitles you to a free pudding when purchasing a main meal. Excluding sharing puddings. Not valid during Easter Bank Holiday (29th March - 1st April 2024) at Oak on the Green. This offer is not valid at Fish on the Green.

4.    Only one email contact per person.

5. Promoter is not responsible for emails not received for whatsoever reason.

6.     In the event of sender error, only one voucher per email address will be accepted.

7.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions.

8.    Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.

9.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.

10.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value.

11.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (eg. Proof of date of birth of customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification.

12.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.

13.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.

14.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.

15.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.

16.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all our emails.

For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy

Need to get in touch? Please email us [email protected] or leave us a message on 01795 542267. We’ll get back to you as soon as we can.

Easter Escape Offer 

Promotion Period: The promotion will run from Friday 29th March – Sunday 14th April 2024, inclusive.

1.    The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX. 
2.    Eligibility: This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over. 
3.   Offer details: 15% off your accommodation and breakfast booking when you book direct, quoting code SNEASTERBREAK
4.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions. 
5.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
6.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value. 
7.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (e.g. Proof of date of birth of customer) for this purpose and the offer may be withheld unless and until the Promoter is satisfied with the verification. 
8.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
9.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
10.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
11.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
12.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all our emails.

For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy

13. This offer is not valid in conjunction with any other offer or discount.

The Crown Blackheath Free drink promo terms and conditions

1.    The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX.
2.    Eligibility: This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over.
3.    Offer details: Customers opted in to The Crown Blackheath database will be emailed a single use voucher. Your single use voucher entitles you to a free drink at the The Crown Blackheath. Excludes other offers.
4.    Drinks included are: 175ml glass of house wine, half pint or pint any Shepherd Neame draught beers,16oz coke, diet coke, coke zero & lemonade, 330ml Kingsdown still and sparkling water. Vouchers are valid from 26th February 2024 - 22nd March 2024.
5.    To receive a voucher, customers must be either already signed up to The Crown Blackheath database, or join using the sign up QR code on Facebook, Instagram or printed flyer. You must opt in to hear from us in order to receive your voucher.
6.    Only one voucher will be received and redeemable per person. Only one voucher may be used per transaction.
7.    Promoter is not responsible for emails not received for whatsoever reason.
8.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions.
9.    Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.
10.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
11.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value.
12.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (eg. Proof of date of birth customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification.
13.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
14.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
15.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
16.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
17.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all of our emails.
18.    For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy
 

Mother's Day 2024: Free Bombay Bramble & Tonic

1.    The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX. 
2.    Eligibility: This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over who make an advanced table booking for Mother’s Day 2024 (10th March 2024).
3.    Offer details: Customers will receive a card on the day of booking that will have a QR code to receive voucher. Your single use voucher entitles you one free Bombay Bramble & Tonic at a Shepherd Neame Managed House. A full list of participating sites can be found here. Excludes other offers. Free Drink is redeemable between 11th March 2024 – 12 April 2024.
4.    Drinks included are: One Single measure Bombay Bramble and tonic
6.    Only one voucher will be received and redeemable per person. Only one voucher may be used per transaction. 
7.    Promoter is not responsible for emails not received for whatsoever reason.
8.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions. 
9.    Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.
10.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
11.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value. 
12.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (eg. Proof of date of birth customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification. 
13.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
14.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
15.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
16.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
17.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all our emails.
18.    For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy 

Mother's Day 2024: night's stay

1.    This Promotion is only open to legal residents of United Kingdom aged 18 or over, excluding employees of Shepherd Neame Limited, their families, agents or anyone else professionally connected with this Promotion. Proof of age will be requested.
2.     To enter: This competition is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over who make an advanced table booking for Mother’s Day 2024 (10th March 2024).
3.     Maximum one entry per person throughout the campaign period.
4.    The Prize: One winner will receive a one night stay in a Shepherd Neame hotel or pub with rooms
5.    Prize is as stated and cannot be transferred, sold or exchanged. There is no cash alternative.
6.    The Prize is awarded to the entrant and entrant may choose who they take with them.
7.    For the avoidance of doubt, the Prizes does not include travel, transportation, any additional accommodation (including any form of camping), beverages, meals, souvenirs, gratuities, car parking charges, equipment, additional excursions and attractions or any other costs of a personal nature that are not explicitly set out in these terms and conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
8.    In the event of unforeseen circumstances the Promoter reserves the right to substitute the Prizes for an alternative of equal or greater value. 
9.    Winner Selection: All valid entries received by the Promoter during the Promotion Period will be entered into a Prize Draw to be conducted before 11:00, 15th March 2024.
10.    Winner Notification: The winners will be notified by email and provided with details on how to claim their prize by 13:00 15th March 2024 
11.    Winners must respond as instructed to claim their prize by 13:00 31st March 2024.
12.    If prize is not claimed by 13:00 31st March 2024, the Promoter reserves the right to disqualify that winner and allocate that prize to an alternate winner selected in the same manner.  
13.    Competition entrants agree to be bound by these terms and conditions and by any other requirements set out in the associated promotional material.
14.    All entries must be made by the entrant themselves.  Bulk entries made from trade, consumer groups or third parties will not be accepted.  Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted.  If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant’s entries into the draw in a way that is not consistent with the spirit of the promotion, that entrant’s entries will be disqualified and any Prize award will be void.
15.    To the extent permitted by law, the Promoter shall not be liable to the winners for any loss or damage whatsoever caused (whether in contract, tort (including (without limitation) negligence), statutory duty or otherwise) arising out of or in connection with the Prize draw and Prize, provided that nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence or any other liability which cannot be limited by law.
16.    No responsibility is accepted for entries lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.
17.    Winners may be requested to participate in reasonable publicity arising from the promotion.
18.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the promotion.
19.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
20.    Winners’ names and counties can be requested by sending a stamped self-addressed envelope to: Black Deer Promotion, Shepherd Neame Ltd, 17 Court Street, Faversham, ME13 7AX within three months of the prize draw.
21.    By entering this promotion, all participants will be deemed to have accepted and be bound by these terms and conditions.
22.    This promotion is governed by English Law and participants submit to the exclusive jurisdiction of the English courts.
23.    Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, ME137AX.
24.    This Promotion is in no way sponsored, endorsed, administered by or associated with Meta.

Mother's Day 2024: Buy a mother's day gift card for £50, we'll treat Mum to an extra £25 on us

1.    Our gift cards can be redeemed against food and drink at any of our managed houses, and when you buy a Mother's Day Gift Card for £50, we'll treat Mum to an extra £25 on us.
2.    Please visit www.shepherdneame.co.uk/giftcards to find a list of Managed pubs where Shepherd Neame gift cards can be redeemed.
3.    Please note, this offer is limited to one offer per transaction. 
4.    Cards are valid for six months from purchase.
5.    Full gift card terms & conditions are available here.
 

Valentine's Day 2024 promotion

1.    The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX. 
2.    Eligibility: This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over.
 3.    Offer details: Two free glasses of ‘fizz’ with table bookings made between Monday 12th February and Friday 16th February when ordering a Valentine’s sharing main course (or two main courses). Offer must be redeemed with the Valentine’s Day promotional voucher.  Drinks included: Glass of table wines, Aloso Prosecco, Castillo Pere GL, Castillo Perelad, Prosecco Front BT and Prosecco Front GL. Calid in participating pubs only - list of participating pubs here: http://www.shepherdneame.co.uk/valentines-day
 4.    Only one code may be redeemed per booking per visit.
 5.    Offer may not be used in conjunction with any other promotion.
 6.    Promoter is not responsible for emails not received for whatsoever reason.
 7.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions.
 8.    Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.
 9.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
 10.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value.
 11.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (e.g. Proof of date of birth customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification.
 12.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
 13.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
 14.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
 15.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
 16.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all of our emails.
 17.    For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy
 

SPRING PHOTOGRAPHIC COMPETITION 2024 - TERMS AND CONDITIONS


1.    No purchase necessary; however internet access and a valid email account is required. 
2.    To Enter: send up to three wildlife or outdoor photos to [email protected]
3.    Entry Restrictions: Maximum of three entries per person during the entire Promotion Period. 
4.    The Prize: One winner will receive a £150 Shepherd Neame Gift Card. Four runners-up will receive a £25 Shepherd Neame Gift Card each. 
5.    Prizes are non-transferable, non-refundable and there is no cash alternative. 
6.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the prize for an alternative of equal or greater value. 
7.    Please allow up to 28 days for delivery of prizes from the date of winner acceptance
8.    Winner Selection: All valid entries received by the Promoter during the Promotion Period will be judged by a panel. 
9.    Winner Notification: The winner will be contacted via email by 09:00 on Monday, April 8, and will be required to respond as instructed within 5 days to claim the Prize. If the winner does not respond within 5 days, the Prize will be forfeited. 
10.    The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification. 
11.    All entries must be made by the entrant themselves. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant’s entries into the Promotion in a way that is not consistent with the spirit of the Promotion, that entrant’s entries will be disqualified and any Prize awarded will be void.  
12.    The Promoter together with any associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using the Prize, except for any liability which cannot be excluded by law.  Nothing will exclude the Promoter’s liability for death or personal injury as a result of its negligence.
13.    No responsibility is accepted for entries lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.
14.    This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Instagram, Twitter or any other promotional platform. 
15.    Any and all personal data supplied for the running of this Promotion will be used solely for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter and will not be disclosed to a third party for any other purpose unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: http://www.shepherdneame.co.uk/privacy-policy
16.    The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Promotion or as a result of accepting or participating in any prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence.
17.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
18.    The Promoter will not be liable for any failure to comply with its obligations or any delay in performing its obligations within these terms and conditions If an act, omission, event or circumstance occurs caused by (but not limited to) global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God or any other circumstances beyond the reasonable control of the Promoter.
19.    The names and counties of the winners will be available by sending a self-addressed envelope to: Marketing Dept. Shepherd Neame Ltd, 17 Court Street, Faversham, Kent. ME13 7AX. This will be available from one month following the end of the Promotion Period for a period for 3 calendar months. The winner(s) may object to their surname or county of residence being published or request for the amount of information being published to be reduced during Winner Notification. Without prejudice, the Promoter will provide this information to the Advertising Standards Authority on reasonable request.
20.    By entering this Promotion, all participants will be deemed to have accepted and be bound by these Terms and Conditions.
21.    If any provisions of these Terms and Conditions are judged to be invalid, illegal or unenforceable, this shall not affect or impact the continuation in full force and effect the remainder of the provisions. 
22.    The Promoter’s decision is binding in all matters relating to this Promotion, and no correspondence shall be entered into.
23.    This Promotion is governed by English Law and participants submit to the exclusive jurisdiction of the courts of England and Wales. 
Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX. Please do not send entries or claims to this address.
 

Six Nations Promo - terms and conditions

1.  The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX. 
2.    Eligibility: This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over. 
3.    Offer details: First round of drinks* free for advance bookings made either online or over the phone by quoting the code SNRUGBY2024. Offer valid whilst players are on the pitch, during the Six Nations Tournament 2024. Participating pubs only. (Full list of eligible fixtures and participating pubs listed here: www.shepherdneame.co.uk/rugby).This offer excludes, and cannot be used in conjunction with, any other offers.
4.    *Drinks included are: any pint Shepherd Neame draught beers,16oz coke, diet coke, coke zero & lemonade, 330ml Kingsdown still and sparkling water.
5. Offer valid in participating pubs only - list of participating pubs here. www.shepherdneame.co.uk/rugby
6.    Only one code may be redeemed per booking per visit.
7.    Promoter is not responsible for emails not received for whatsoever reason.
8.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions. 
9.    Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.
10.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
11.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value. 
12.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (eg. Proof of date of birth customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification. 
13.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
14.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
15.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
16.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
17.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all of our emails.
18.    For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy

Noughty Jan 2024 - terms and conditions

1.    The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX. 
2.    Eligibility: This promotion is open to UK residents aged 18 years or over. 
3.    Offer details: Fill out and submit the Noughty Bear January 2024 sign up form advertised through Meta to receive a promotional voucher. Your single use voucher entitles you to a free Noughty Bear at participating venues. Excludes other offers. 
4. Participating venues can be found here: https://www.shepherdneame.co.uk/managedhouses 
5. Drinks included are: half or pint of Noughty Bear, or a 330ml Noughty Bear bottle, depending on availability at venue. Vouchers are valid from 2 January – 31 January 2024 inclusive.
6.    Only one voucher will be received and redeemable per person. Only one voucher may be used per transaction. 
7.    Promoter is not responsible for emails not received for whatsoever reason.
8.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions. 
9.    Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.
10.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
11.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value. 
12.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (eg. Proof of date of birth customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification. 
13.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
14.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
15.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
16.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
17.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all of our emails.
18.    For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy
 

January Treats - get £10 off your bill when you spend £30* - Terms and conditions

1.    The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX.

2.    Eligibility: This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over.

3.    Offer details: Customers opted into the Shepherd Neame database will be emailed a single use voucher. Your single use voucher entitles you to £10 off your bill when you spend £30 in a Shepherd Neame Managed pub or hotel (at least £15 must be spent on food). Offer is valid all day Monday to Friday, until Saturday 10th February 2024. Excluding any other offers. Cannot be used on accommodation bookings. Participating sites can be found here.

4.    To receive a voucher, customers must be signed up to Shepherd Neame database. You must opt in to hear from us in order to receive your voucher.

5.    Only one voucher will be received and redeemable per person. Only one voucher may be used per transaction.

6.    Promoter is not responsible for emails not received for whatsoever reason.

7.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions.

8.    Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.

9.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.

10.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value.

11.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (eg. Proof of date of birth customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification.

12.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.

13.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.

14.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.

15.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.

16.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all of our emails.
17.    For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy
 

Brew Monday promotion 2024

1.    The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX. 
2.    Eligibility: This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over. 
3.    Offer details: Customers opted in to the Shepherd Neame database will be emailed a single use voucher. Your single use voucher entitles you to a free drink at any Shepherd Neame Managed House. A full list of participating sites can be found here. Excludes other offers. 
4.    Drinks included are: 175ml glass of house wine, half pint or pint any Shepherd Neame draught beers,16oz coke, diet coke, coke zero & lemonade, 330ml Kingsdown still and sparkling water. Vouchers are valid from 15th January 2024 – 19th January 2024.
5.    To receive a voucher, customers must be signed up to Shepherd Neame database. You must opt in to hear from us in order to receive your voucher.
6.    Only one voucher will be received and redeemable per person. Only one voucher may be used per transaction. 
7.    Promoter is not responsible for emails not received for whatsoever reason.
8.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions. 
9.    Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.
10.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
11.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value. 
12.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (eg. Proof of date of birth customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification. 
13.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
14.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
15.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
16.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
17.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all of our emails.
18.    For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy 
 

CAMRA 20% Discount - Terms and Conditions

1.    The Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX. 
2.    Eligibility: This promotion is open to Campaign for Real Ale (CAMRA) members that are UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over. 
3.    Offer details: Present your valid CAMRA membership card at a Participating Shepherd Neame Managed pub or hotel to receive 20% off the full price of a pint of the current Shepherd Neame Cask Club real ale. Offer is valid from 1 February 2024 – 31 December 2024. Excluding any other offers. 
4. Discount is exclusively for the Shepherd Neame Cask Club real ale available, and cannot be applied to any other product. 
5.    Participating sites can be found here. Participating venues are subject to change at any time.
6.    20% off code applies only to the card holder’s pint. 
7.    Promoter is not responsible for emails not received for whatsoever reason.
8.    General: Promoter’s decision is final and binding. No correspondence will be entered into. Participation implies acceptance of these terms and conditions. 
9.    Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.
10.    The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
11.    In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Offer for an alternative of equal or greater value. 
12.    The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (eg. Proof of date of birth customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification. 
13.    If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
14.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
15.    The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
16.    The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
17.    Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all of our emails.
For more information about your rights and how we process your data, please read our privacy policy www.shepherdneame.co.uk/legal-stuff/privacy-policy
Need to get in touch? Please email us [email protected]. We’ll get back to you as soon as we can.